Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with the initial letter capitalized have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party.
• Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Plaghia Charter srl, Via Praia 8 – Praiano (SA) 84010 Italy.
• Cookies are small files placed on Your device by a website, including details of Your browsing history.
• Country refers to: Italy.
• Device means any device that can access the Service, such as a computer, cellphone, or tablet.
• Personal Data is any information relating to an identified or identifiable individual.
• Service refers to the Website and the WooCommerce-based e-commerce platform.
• Service Provider means third-party vendors who process data on behalf of the Company.
• Usage Data refers to data collected automatically by the use of the Service.
• Website refers to Plaghia Charter – Booking, accessible at https://book.plaghiacharter.it/
• You means the individual using the Service, or the company on behalf of which such individual is using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When You place an order through our WooCommerce platform, We collect certain personally identifiable information to process your order and provide our services. This may include:

• First name and last name
• Billing address and shipping address
• Phone number
• Email address
• Order details and purchase history
• IP address
• Payment method (Note: We do not store credit card numbers; they are handled securely by payment gateways)

This data is collected when You:

• Place an order on our Website
• Contact us via form, chat, email, or phone
• Subscribe to newsletters or marketing materials

Usage Data

We may collect Usage Data such as:

• Device type
• Referring/exit pages
• Date/time stamps
• Pages viewed and time spent on pages

Tracking Technologies and Cookies

We use Cookies and similar tracking tools to enhance functionality and user experience. You may manage Cookie preferences via your browser settings.

Use of Your Personal Data

We use the data collected for:

• Processing and fulfilling orders
• Providing order confirmations and shipping updates
• Managing customer accounts and preferences
• Customer support and inquiry responses
• Fraud prevention and security improvements
• Marketing, if consented
• Legal compliance

Sharing Your Personal Data

We may share Your Personal Data with:

• Third-party payment gateways (e.g., PayPal, Stripe)
• Marketing platforms (only if you’ve opted-in)
• Legal authorities, if required

We do not sell your personal data.

Retention of Your Personal Data

We retain your personal data:

• For as long as necessary to fulfill the purposes set out in this Privacy Policy
• To comply with legal obligations (e.g., tax or accounting laws)
• To resolve disputes or enforce agreements

Order data is generally kept for up to 10 years, in accordance with applicable legal and financial record-keeping requirements in Italy.

Transfer of Your Personal Data

Your data may be processed in locations outside your country. By using our Service, You consent to such transfers, with appropriate safeguards in place.

Delete or Update Your Personal Data

You can request:

• Access to the data we hold about you
• Rectification or update of your personal details
• Deletion of your account and associated data (subject to legal retention requirements)

Please contact us via email at info@plaghiacharter.it.

Security of Your Personal Data

We take data security seriously and implement measures to protect it. However, no method is 100% secure. Use of the Service is at your own risk.

Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal data from minors. If You are a parent and believe Your child has submitted data, please contact us.

Links to Other Websites

We may link to third-party sites. This Privacy Policy does not apply to external websites. Please review their policies before providing any personal information.

Changes to this Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Significant changes will be communicated via email or notice on the website.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: info@plaghiacharter.it